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Subject Symptom TSB # Cause Solution Note
Web Image
Monitor
The document server
cannot be seen from
Web Image Monitor;
job names that include
"%s" prevent the
document server from
being accessed by the
web service.
Firmware
History
Netfile firmware Install the latest Netfile
firmware.
Ver. 1.03 or
later.
Web Image
Monitor
Configuration >
Security > IPsec >
Encryption Key Auto
Exchange Settings are
not saved
Firmware
History
Web Support
firmware
Install the latest Web
Support firmware.
Ver. 1.08 or
later.
Network
support
firmware
Install Network
support firmware
Ver.7.13 or
later.
Web Image
Monitor
If both SNTP and
Date/Time settings
are configured in
WIM, WIM might not
be accessible.
Firmware
History
System/Copy
firmware
Install System/Copy
firmware
Ver.1.08 or
later.
Web Image
Monitor
Firmware versions of
the Fax and Finisher
are not recorded in
the Access Log
Firmware
History
System/Copy
firmware
Install System/Copy
firmware
Ver.1.08 or
later.
Web Image
Monitor
Some of the Device
Settings menu items
are not displayed
correctly in WIM.
(Except for English
and Japanese)
Firmware
History
Web Support
firmware
Install Web Support
firmware
Ver.1.09.1
or later.
Web Smart
Device
Monitor
Shows the IP
addresses of TWAIN
clients in reverse.
Firmware
History
Network Support
firmware
Install the latest
Network Support
firmware.
Ver. 7.08 or
later.
Web Smart
Device
Monitor
Cannot get the
machine's job list if Job
names include the
"%s" character.
Firmware
History
Netfile firmware Install the latest Netfile
firmware.
Ver. 1.03 or
later.
Web Smart
Device
Monitor
Incorrect encryption
method shown
Firmware
History
Network Support
firmware
Install the latest
Network Support
firmware.
Ver. 7.11 or
later.
Web Smart
Device
Monitor
SNMP events not
recorded in the Access
Log
Firmware
History
Network Support
firmware
Install the latest
Network Support
firmware.
Ver. 7.11 or
later.
Web Smart
Device
Monitor
Mismatched Entry ID
and User Name in the
Access Log
Firmware
History
System/Copy
firmware
Install the latest
System/Copy firmware.
Ver. 1.08 or
later.
LDAP server Email addresses
retrieved from an
LDAP server cannot be
saved to the local MFP
Address Book using
"Prg. Dest".
Firmware
History
System/Copy
firmware
Install the latest
System/Copy firmware.
Ver. 1.05 or
later.
Memory
transfer
The memory is always
transferred in PDF
format even if TIFF
format is selected.
Firmware
History
FCU firmware Install version 02.00.00
or later.
(199 stránky)
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