User’s GuideRead this manual carefully before you use this machine and keep it handy for future reference. For safe and correctuse, be sure to read th
SECTION I GENERALSection IGeneral1. General Information2. Loading paper and documents3. Setup4. Security features
Important informationA - 8A To prevent injuries, be careful not to put your fingers in the area shown in the illustrations. Do not use a vacuum clea
Chapter AA - 9IMPORTANTCAUTION This machine is heavy and weighs approximately 76.7 lb (34.8 kg). To prevent injuries, use at least two people to lift
Important informationA - 10ATrademarksWindows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.PaperPort and OmniP
B - 1BOn-screen programmingYour machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming he
Menu and FeaturesB - 2BMenu keysYou can access the menu mode by pressing Menu/Set.When you enter the menu, the LCD scrolls.Press 1 for General Setup m
Chapter BB - 3Menu TableMain Menu Submenu Menu Selections Options Descriptions Page1. GeneralSetup1. Mode Timer — 5 Mins2 Mins1 Min30 Secs0 SecOffSets
Menu and FeaturesB - 4B1. GeneralSetup(Continued)5. AutoDaylight— OnOffChanges for Daylight Savings Time automatically.3-16. Ecology 1. Toner Save OnO
Chapter BB - 52. Fax 1. SetupReceive(In Fax mode only)1. Ring Delay 0403020100Sets the number of rings before the machine answers in Fax Only or Fax/T
Menu and FeaturesB - 6B2. Fax(Continued)2. Setup Send(In Fax mode only)(Continued)4. Batch TX OnOffCombines delayed faxes to the same fax number at th
Chapter BB - 72. Fax(Continued)4. ReportSetting1. Transmission OnOn+ImageOffOff+ImageInitial setup for Transmission Verification Report and Fax Journa
1 - 11Using this GuideFinding informationAll the chapter headings and subheadings are listed in the Table of Contents. You will be able to find inform
Menu and FeaturesB - 8B2. Fax(Continued)0.Miscellaneous1.CompatibilityHighNormalBasicAdjusts the Equalization for transmission problems.C-202. Distinc
Chapter BB - 94. Printer 1. Test Print — — Prints a test page. See Software User’s Guide on the CD-ROM2. ResetPrinter— — Returns the print settings to
Menu and FeaturesB - 10B6. LAN 1. SetupTCP/IP1. BOOT Method AutoStaticRARPBOOTPDHCPYou can choose the BOOT method that best suits your needs.See Netwo
Chapter BB - 116. LAN(Continued)2. SetupInternet1. MailAddress(60 characters) Enter the mail address. See Network User’s Guide on the CD-ROM2. SMTP Se
Menu and FeaturesB - 12B6. LAN(Continued)4. Setup Mail TX1. SenderSubject— Displays the subject that is attached to the Internet Fax data.See Network
Chapter BB - 137. MachineInfo.1. Serial No. — — Lets you check the serial number of your machine.C-352. PageCounter— TotalCopyPrintList/FaxLets you ch
Menu and FeaturesB - 14BCopy options keyUse the Options key to quickly set the following copy settings temporarily for the next copy. After you choose
Chapter BB - 15Entering TextWhen you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most num
C - 1CCTroubleshootingError messagesAs with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem a
Chapter CC - 2Data Remaining Print data is left in the machine’s memory.Re-start printing from your computer.Print data is left in the machine’s memor
General Information1 - 21How to access the complete User’s Guide This User’s Guide does not contain all the information about the machine such as how
Troubleshooting and routine maintenanceC - 3COut of Memory The machine’s memory is full. (Fax sending or copy operation in progress)Press Black Start
Chapter CC - 4Unable to Init.(Initialize)Unable to PrintUnable to ScanThe machine has a mechanical problem.Turn off the machine's power switch an
Troubleshooting and routine maintenanceC - 5CChecking if the machine has faxes in its memory1Press Menu/Set, 9, 0, 1.2If the LCD shows No Data, there
Chapter CC - 6Document jamsIf the document is jammed, follow the steps below.Document is jammed in the top of the ADF unit1 Take out any paper from th
Troubleshooting and routine maintenanceC - 7CPaper jamsIf paper jams inside the machine, the machine will stop. One of the following LCD messages will
Chapter CC - 8NoteDo not use the following paper: Bent/curled paper Moist paper Paper that does not meet specificationsPaper Jam A1 / Paper Jam A2
Troubleshooting and routine maintenanceC - 9CPaper Jam BIf paper is caught inside the machine, follow these steps:1Open the back cover.2If the paper j
Chapter CC - 10Paper Jam CIf paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below:1Open t
Troubleshooting and routine maintenanceC - 11CIf you are having difficulty with your machineIf you think there is a problem with the way your faxes lo
Chapter CC - 12Sending FaxesPoor fax send quality Change your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If
Chapter 11 - 3Control panel overview1One-Touch KeysThese 8 keys give you instant access to 16 previously stored numbers.2ShiftTo access One-Touch numb
Troubleshooting and routine maintenanceC - 13CPrinting Difficulties The machine does not print. Please make sure:• The machine is plugged in and the p
Chapter CC - 14Software DifficultiesCannot install software or print. Run the Repair Multi-Function Suite program on the CD-ROM. This program will rep
Troubleshooting and routine maintenanceC - 15CPrint Quality DifficultiesPrinted pages are curled. Low quality thin or thick paper can cause this probl
Chapter CC - 16Improving the print qualityIf you are having problems with print quality, please do a test print first (Menu/Set, 4, 1).If the problem
Troubleshooting and routine maintenanceC - 17CColored streaks or bands down the page Identify the color and replace that toner cartridge. (See Replac
Chapter CC - 18Toner scatter or toner stain Identify the color causing the problem and replace that toner cartridge. (See Replacing a toner cartridg
Troubleshooting and routine maintenanceC - 19CMissing image at edge Check that the toner cartridges are installed properly. Check that the OPC belt
Chapter CC - 20Setting Dial Tone DetectionSetting the dial tone to Detection will shorten the dial tone detect pause.1Press Menu/Set, 0, 5.2Press ▲ or
Troubleshooting and routine maintenanceC - 21CCleaning the outside of the machineClean the outside of the machine as follows:1Pull the paper tray comp
Chapter CC - 22Cleaning the scanner glassLift the document cover. Clean the scanner glass and white plastic above it with isopropyl alcohol on a soft
General Information1 - 416Dial PadUse these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine.The # ke
Troubleshooting and routine maintenanceC - 23C1Turn off the machine’s power switch. Unplug the telephone line cord first, and then unplug the power co
Chapter CC - 244Clean the exit roller. This will help to prevent paper jams at the paper exit and dirt from appearing on your printouts.5Close the bac
Troubleshooting and routine maintenanceC - 25C6Place the OPC belt cartridge on a flat surface and cover the shiny green OPC belt with a piece of paper
Chapter CC - 26Replacing the consumable itemsYou will need to replace the following consumable items regularly. When the time comes to replace consuma
Troubleshooting and routine maintenanceC - 27CThe following are maintenance messages that appear alternatively with the normal message on the upper ro
Chapter CC - 28Note Discard the used consumable item according to local regulations, keeping it separate from domestic waste. If you have questions,
Troubleshooting and routine maintenanceC - 29CToner empty messageWhen the following message appears on the LCD and the machine stops printing, you nee
Chapter CC - 30How to replace a toner cartridge1 Open the front cover of the machine.2Pull out the used toner cartridge.3Take the new toner cartridge
Troubleshooting and routine maintenanceC - 31C5Put in the new toner cartridge by positioning it in the guide. Slide it gently into the machine. Do not
Chapter CC - 32Replacing the waste toner pack1Open the front cover of the machine.2Remove the waste toner pack from the holder at the lower right hand
Chapter 11 - 5About fax machinesCustom featuresDo you have Voice Mail on the phone line?If you have Voice Mail on the phone line where you will instal
Troubleshooting and routine maintenanceC - 33COPC belt cartridgeReplace OPC belt cartridge messageWhen the OPC belt cartridge runs out, the following
Chapter CC - 347Remove the protective sheet from the new OPC belt cartridge. Do not touch the green part of the OPC belt cartridge.8Put the new OPC be
Troubleshooting and routine maintenanceC - 35CMachine InformationChecking the Serial NumbersYou can view the machine’s serial number on the LCD.1Press
D - 1DOptional accessoriesLower tray unit (Paper Feed Unit Type 1000)See Lower tray unit (Paper Feed Unit Type 1000) on page D-1.SO-DIMM memorySee Mem
Optional accessoriesD - 2D5Remove the protective parts and then put the paper tray back in the lower tray unit.6Check the two alignment pins on the lo
Chapter DD - 3Putting paper in the lower tray unitAfter you have installed the lower paper tray, you can put paper in it the same way you put paper in
Optional accessoriesD - 4D3Unscrew the screw holding the side cover, and then slide the side cover to remove it.4Unscrew the screw holding the metal s
Chapter DD - 59Put the side cover back on by sliding it into the guide rails, and then secure it with the screw.0Reconnect the interface cable (machin
E - 1EEProduct descriptionGeneralSpecificationsMemory Capacity 64 MB (expandable to 576 MB)ADF (automatic document feeder)Up to 35 pagesTemperature: 6
Chapter EE - 2Print mediaWeight With OPC belt/Toner cartridges: 76.7 lb (34.8 kg)Noise Operating: LWAd = 6.7 bels or lessStandby: LWAd = 5.4 bels or
General Information1 - 61Fax tones and handshakeWhen someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, i
SpecificationsE - 3EFaxCompatibility ITU-T Group 3Coding System MH/MR/MMRModem Speed Automatic Fallback: 33600 bpsDocument Size ADF Width: 5.8 to 8.5
Chapter EE - 4CopierColor/Black Color/BlackDocument Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)ADF Height: 5.8 to 14 in. (147.3 to 356 mm)Scan
SpecificationsE - 5EScannerColor/Black Color/BlackTWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP/Windows NT®Workstation Version 4.0)WIA
Chapter EE - 6PrinterInterfacesEmulations Printing System for Windows®Printer Driver Windows® 98/98SE/Me/2000 Professional/XP/Windows NT®Workstation V
SpecificationsE - 7EComputer requirementsMinimum System Requirements and Supported PC Software FunctionsComputer Platform & Operating System Versi
Chapter EE - 8Consumable itemsToner Cartridge Life Starter Toner CartridgesBlack: Approx. 1,500 pages1Yellow, Cyan and Magenta: Approx. 1,500 pages1,2
SpecificationsE - 9ENetwork (LAN)NoteSMTP/POP3 E-mail Services are required for Internet Fax.LAN You can connect your machine to a network for the Int
F - 1FGlossaryADF (automatic document feeder)The document can be placed in the ADF and scanned one page at a time automatically.Auto ReductionReduces
GlossaryF - 2FEasy ReceiveEnables your machine to respond to CNG tones if you interrupt a fax call by answering it.ECM (Error Correction Mode)Detects
Chapter FF - 3One-TouchKeys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key if
2 - 12Acceptable paper and other mediaRecommended paper To get the best output quality and to avoid any damage, use smooth white paper. Before you b
GlossaryF - 4FSuper Fine resolution203 x 392 dpi. Best for very small print and line art.TAD (telephone answering device)You can connect an external d
G - 1GAAccess codes, storing and dialing ... 7-6ADF (automatic document feeder) ...2-10ADF cover ...
IndexG - 2Unable to Print ... C-4Unable to Scan ... C-4Extension telephone, using .
G - 3Manualdialing ...7-1receive ...6-1Manual transmiss
IndexG - 4Help List ...9-2how to print ... 9-2Network Configurati
Copylight © 2005EQUIPMENT ATTACHMENT LIMITATIONS(Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICETh
User’s GuideEN USA G157-3105
Loading paper and documents2 - 22Paper capacity of the paper trays* H/H = High temperature/High humidityRecommended paper specificationsThe following
Chapter 22 - 3Handling and using special paperThe machine is designed to work well with most types of xerographic and bond paper. However, some paper
iQuick Reference GuideSending FaxesAutomatic Transmission1If it is not illuminated in blue, press (Fax).2 Load your document. 3Enter the fax number us
Loading paper and documents2 - 42EnvelopesMost envelopes will be suitable for your machine. However, some envelopes will have feed and print-quality p
Chapter 22 - 5Types of envelopes to avoidIMPORTANTDo not use envelopes: that are damaged, curled, wrinkled, or an unusual shape that are extremely s
Loading paper and documents2 - 62Labels and transparenciesThe machine will print on most types of labels and transparencies designed for use with a la
Chapter 22 - 7Printable areaThe edges of the paper that cannot be printed on are shown below.PortraitLandscapeNoteWe recommend that you do not print w
Loading paper and documents2 - 82Loading paper and envelopesThe machine can feed paper from the standard paper tray or optional lower tray.When you pu
Chapter 22 - 94Put paper in the paper tray.5Put the paper tray firmly back in the machine and unfold the output paper tray support flap before you use
Loading paper and documents2 - 102Loading documentsYou can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the sca
Chapter 22 - 11Using the scanner glassYou can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to
3 - 133Date and TimeWhen the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your
Chapter 33 - 2Station IDYou should store your name or company name and fax number so they print on all fax pages you send.1Press Menu/Set, 0, 3.2Enter
iiUsing Search1If it is not illuminated in blue, press (Fax).2 Load your document.3Press Search/Speed Dial, and then enter the first letter of the nam
Setup3 - 33LCD ContrastYou can change the contrast to help the LCD look lighter or darker.1Press Menu/Set, 1, 7.2Press ▲ to increase the contrast.—OR—
Chapter 33 - 4Converting telephone wall outletsThere are three ways to convert to an RJ11 jack. The first two ways may require assistance from the tel
Setup3 - 53Multi-line connections (PBX)Most offices use a central telephone system. While it is often relatively simple to connect the machine to a ke
Chapter 33 - 6The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answer
Setup3 - 735Set the TAD to answer calls.6Set the Receive Mode to External TAD.(See Receive Mode on page 6-1.)Recording outgoing message (OGM) on an ex
Chapter 33 - 8Sleep TimeSetting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle. You can choose
Setup3 - 93Paper settingsPaper TypeTo get the best print quality, set the machine for the type of paper you are using.1Press Menu/Set, 1, 2.—OR—If you
Chapter 33 - 10Volume SettingsRing VolumeYou can turn the ring Off or you can select the ring volume level.1Press Menu/Set, 1, 4, 1.2Press ▲ or ▼ to s
4 - 144You can set up your machine with multiple levels of security using Setting Lock and Memory Security.Setting LockSetting Lock lets you prevent u
Chapter 44 - 2Changing the Setting Lock password1Press Menu/Set, 1, 8, 2.2Press ▲ or ▼ to select Set Password.Press Menu/Set.3Enter the registered fou
iiiTable of ContentsSection I - General1General InformationUsing this Guide ...
Security features4 - 34Memory SecurityMemory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedul
Chapter 44 - 4Changing the Memory Security password1Press Menu/Set, 1, 8, 1.2Press ▲ or ▼ to select Set Password.Press Menu/Set.3Enter the registered
SECTION II FAX & TELEPHONESection IIFax & Telephone5. Sending a fax6. Receiving a fax7. Dialing and phone options8. Remote Fax Options9. Print
5 - 15How to FaxEntering Fax modeBefore sending faxes or changing fax send or receiving settings, make sure (Fax) is illuminated in blue. If it is no
Sending a fax5 - 255Place the next page on the scanner glass.Press Menu/Set.The machine starts scanning the page. (Repeat Steps 4 and 5 for each addit
Chapter 55 - 3Sending a fax manuallyManual transmissionManual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a
Sending a fax5 - 45BroadcastingBroadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, On
Chapter 55 - 5Additional Sending OperationsSending faxes using multiple settingsWhen you send a fax you can choose any combination of these settings:
Sending a fax5 - 653Press ▲ or ▼ to select the resolution you want.Press Menu/Set.NoteYou can choose four different resolution settings for black &
Chapter 55 - 7Sending in real time for the next fax only1If it is not illuminated in blue, press (Fax).2 Press Menu/Set, 2, 2, 5.3Press ▲ or ▼ to sele
ivPaper settings...3-9Paper Type ...
Sending a fax5 - 85Delayed FaxingDuring the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the
Chapter 55 - 9Checking job status and canceling a waiting jobCheck which jobs are still waiting in the memory to be sent. (If there are no jobs, the L
Sending a fax5 - 105Composing your own commentsYou can set up two comments of your own.1 If it is not illuminated in blue, press (Fax).2Press Menu/Set
Chapter 55 - 11Using a printed cover pageIf you prefer to use a printed cover page that you can write on, you can print the sample page and attach it
6 - 166Receive ModeThere are four different Receive Modes for your machine. You can choose the mode that best suits your needs.Receiving a faxLCD How
Chapter 66 - 2To select or change your Receive Mode1Press Menu/Set, 0, 1.2Press ▲ or ▼ to select Fax Only,Fax/Tel, External TAD or Manual.Press Menu/S
Receiving a fax6 - 36F/T Ring Time (Fax/Tel mode only)If you set the Receive Mode to Fax/Tel,you’ll need to decide how long the machine will signal yo
Chapter 66 - 4Printing a reduced incoming fax (Auto Reduction)If you choose On, the machine automatically reduces an incoming fax to fit on one page o
Receiving a fax6 - 56Changing the remote codesThe preset Fax Receive Code is 51. The preset Telephone Answer Code is #51. If you want to, you can rep
Chapter 66 - 6Printing a fax from the memoryIf you have selected Fax Storage (Menu/Set, 2, 5, 1), you can still print a fax from the memory when you a
v6Receiving a faxReceive Mode...6-1Fax Receive Sett
Receiving a fax6 - 76For Fax/Tel mode onlyWhen the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo or double-ringing) to alert you t
7 - 17How to dialYou can dial in any of the following ways.Manual dialingPress all of the digits of the fax number.One-Touch DialingPress the One-Touc
Dialing and phone options7 - 27SearchYou can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and th
Chapter 77 - 3Storing numbersYou can set up your machine to do following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxe
Dialing and phone options7 - 47Storing Speed-Dial numbersYou can store Speed-Dial numbers, so that when you dial you will only have to press a few key
Chapter 77 - 5Setting up Groups for BroadcastingGroups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fa
Dialing and phone options7 - 67Access codes and credit card numbersSometimes you may want to choose from several long distance carriers when you make
Chapter 77 - 7What does ‘Distinctive Ring’ do?The machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of
Dialing and phone options7 - 87Registering the Distinctive Ring patternVery important!After you have set the Distinctive Ring feature to ON, the recei
Chapter 77 - 9Viewing Caller ID ListCaller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about
vi9Printing reportsFax reports...9-1Transmissi
8 - 188Note You can only use one remote fax option at a time: Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.) If you change the r
Chapter 88 - 2Programming your pager numberWhen Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Persona
Remote Fax Options8 - 38PC Fax Receive If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to you
Chapter 88 - 4Changing Remote Fax OptionsIf received faxes are left in your machine’s memory when you change to another remote fax option, the LCD wil
Remote Fax Options8 - 58Remote RetrievalYou can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and re
Chapter 88 - 6Remote commandsFollow the commands below to access features when you are away from the machine. When you call the machine and enter your
Remote Fax Options8 - 78Retrieving fax messagesYou can call your machine from any touch tone telephone or fax machine and have your fax messages sent
9 - 19Fax reportsFax reports (Transmission Verification and Fax Journal) can be printed automatically and manually.Transmission Verification ReportYou
Printing reports9 - 29Additional reportsFollowing reports are available: How to print a report1Press Menu/Set, 5.2Press ▲ or ▼ to select the report yo
10 - 110Polling OperationPolling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machi
viiIndustry Canada Compliance Statement (Canada only) ... A-3For your safety...
Polling10 - 210Polled TransmitPolled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it.
SECTION III COPYSection IIICopy11. Making copies
11 - 111‘How to copyYou can use your machine as a copier, making up to 99 copies at a time.Entering Copy modeBefore making copies, make sure that (Cop
Making copies11 - 211Making multiple copies1 Press (Copy) to illuminate it in blue.2Load your document.3Use the dial pad to enter the number of copie
Chapter 1111 - 3Copy optionsWhen you want to quickly change the copy settings temporarily for the next copy, use the Copy Options keys. You can use di
Making copies11 - 411Enlarging or reducing the image copiedYou can select the following enlargement or reduction ratios.Custom(25-400%) allows you to
Chapter 1111 - 5Making N in 1 copies or a poster (page layout)You can reduce the amount of copies by using the N in 1 copy feature. This allows you to
Making copies11 - 611When using the ADF, insert document face up in the direction shown below.2 in 1 (P)4 in 1 (P)When using the scanner glass, place
Chapter 1111 - 7Sorting copies using the ADFYou can sort multiple copies. Pages will be stacked in the order (1 2 3), (1 2 3) and so on.1Press (Copy
Making copies11 - 811ContrastYou can adjust copy contrast to make copies with more or less contrast.1Press (Copy) to illuminate it in blue.2 Load your
viiiDOptional accessoriesOptional accessories ... D-1Lower tray
Chapter 1111 - 9Out of Memory messageIf the memory becomes full while you are making copies, the LCD message will guide you through the next step.If y
SECTION IV SOFTWARE AND NETWORK FEATURESSection IVSoftware and Network FeaturesThe User’s Guide on the CD-ROM includes the Software and Network User’s
SECTION V APPENDIXESSection VAppendixesA. Important informationB. Menu and FeaturesC. Troubleshooting and routine maintenanceD. Optional accessoriesE.
A - 1AStandard telephone and FCC NoticesThese notices are in effect on models sold and used in the United States only.When programming emergency numbe
Important informationA - 2AFederal Communications Commission (FCC) Declaration of Conformity (USA only)Responsible Party:Ricoh CorporationAddress: 5 D
Chapter AA - 3Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numériqu
Important informationA - 4AFDA regulationsThis laser product complies with FDA raguration performance standards, 21 CFR Subchapter J.HTJ.RICOH COMPANY
Chapter AA - 50 Do not place anything on top of the power cord including this machine. Do not allow the power cord to be stepped on.AIf an extension c
Important informationA - 6AChoosing a locationPlace your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near
Chapter AA - 7To use the machine safelyPlease keep these instructions for later reference and read them before attempting any maintenance.IMPORTANTCAU
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